SHIPPING
AND PAYMENT INFORMATION
FOR CUSTOM ORDERS
INFORMATION
FOR CUSTOM ORDERS WITHIN THE USA:
SHIPPING
WITHIN THE USA
INSURANCE
WITHIN THE USA
SHIPPING
OPTIONS:
FIRST
CLASS WITH DELIVERY
CONFIRMATION
$3.00 & up (For
charms and small single items only.)
PRIORITY
MAIL WITH DELIVERY CONFIRMATION
$6.00 & up
(Multipe item orders that cannot fit in a flat rate
box, and orders including large picture frames will
be higher, depending on size/weight.)
EXPRESS
MAIL WITH DELIVERY CONFIRMATION
$19.00 & up
(Price may vary by zone and weight.)
Domestic
orders are
usually shipped within the USA via USPS Priority Mail,
starting at $6.00 which includes delivery confirmation.
Delivery typically takes 3-6 days with Priority Mail,
and Express Mail is typically 1-2 days.
Please
note that if you are ordering 1 to 6 charms, or a few
small items, they can be shipped via First Class (within
the USA) regular mail starting at $3.00 but
this must be requested in the order.
Default
shipping is Priority Mail so if you do not specify First
Class for your order, it will be sent via Priority Mail.
Insurance is recommended.
INSURANCE
IS OPTIONAL FOR ORDERS UNDER $200 and REQUIRED
FOR DOMESTIC ORDERS OVER $200.
Rates
are as follows from the USPS:
$2.25 ................
$50.01 to $100 Coverage
$2.75 ................ $100.01 to $200 Coverage
$4.70 ................ $200.01 to $300 Coverage
$5.70 ................ $300.01 to $400 Coverage
$6.70 ................ $400.01 to $500 Coverage
Insurance
for orders over $50.00 will require a signature. A slip
with pick up or delivery information will be left at your
home, if attempted delivery is made and no one is available
to sign for the package.
Alicia
is not liable for any loss or damage during shipment.
If the order has been insured, and arrives damaged, the
customer will be responsible for making a claim for reimbursement
with the USPS.
Please
notify Alicia if your package does not arrive within a
reasonable time frame or arrives damaged so that she can
help you!
PAYMENTS
WITHIN THE USA
PACKAGING
Within
the USA, you may choose from the following payment options:
-
Personal Check -
Money Order - Credit Cards through PayPal - Direct Wire Transfer (optional for orders over
$300)
Payment must be made in full before your custom
order is started. No custom order will be made or shipped
until full payment is received.
DO
NOT SEND CREDIT CARD INFORMATION IN EMAILS. You
will be invoiced with instructions.
Personal
checks are accepted, but must
clear before your order is sent. Your bank may
be contacted to ensure that funds are available in your
account. Any
bounced checks/fees will be your responsibility to cover.
For
orders over $300, you may choose to send your payment
via direct wire transfer. If you would like to use this
method, please contact Alicia first to get specific
instructions. An additional charge of $10.00 will be
added to cover bank charges and fees.
PayPal
is the preferred method of payment for most orders.
PayPal payments are generally the easiest and quickest
for both the buyer and Alicia. If you want to pay with
your credit card, but do not want to use PayPal, Alicia
will discuss other options with you.
Questions
about PayPal? Please go to the FAQ
or www.PayPal.com.
Orders
paid through PayPal will only be shipped to CONFIRMED
addresses.
Great
care is taken to carefully pack and protect all art,
so damages are extremely unlikely.
Your
custom jewelry order will be wrapped in bubble wrap,
then put in a jewelry box, nicely tied with ribbon and
suitable for gift giving.
Depending
on the shipping method you may choose, the small box
will then be wrapped in more bubble wrap or packing
paper, and sent in a padded envelope (for small charms)
or Priority Mail box.
Whenever
possible, clean recyled packing materials are used.
Alicia
encloses a personal message, and business card with
each order.
INFORMATION
FOR INTERNATIONAL CUSTOM ORDERS:
INTERNATIONAL
SHIPPING
INTERNATIONAL
INSURANCE
International
shipping prices vary depending on the country and shipping
method chosen. First Class International, Priority Mail
International
and
Express Mail International
are
options for most countries.
International
orders totaling over $200 are REQUIRED
to use Express Mail International for the most
reliable delivery.
For
an international shipping cost estimate please email
for a quote, stating the items you want and your country.
Alicia will then go over your options with you.
Priority
Mail International Flat rate boxes start at $12.00 but
unfortunately are not insurable. For more information
on insurance, see the column at right.
Below
are the typical starting prices for a single lightweight
item to Canada and Mexico, with other countries being
higher:
FIRST
CLASS INTERNATIONAL SHIPPING
$4.00 & up (For
charms and small single items only.) Insurance is not
available on First Class shipments.
PRIORITY
MAIL INTERNATIONAL SHIPPING
$12.00 & updepending on country and weight
EXPRESS
MAIL INTERNATIONAL SHIPPING
$30.00 & updepending on weight
Shipping
times outside of the USA can be unpredictable, and Alicia
is unable to estimate any time frame beyond what the USPS
is able to provide as typical guidelines for your country.
Many factors play into international delivery when packages
travel overseas, so please allow extra time for your order
if you are ordering from outside of the USA. Typically
when delays happen, it is due to your package being held
up in your country's customs department.
You
are responsible for any custom's fees that your country
may incur.
Unless
you choose to pay for the higher priced EXPRESS
MAIL INTERNATIONAL which has tracking and insurance,
Alicia
can not be responsible for items being lost in the mail.
International
shipping can be unreliable unfortunately,
so Alicia highly recommends that you use EXPRESS MAIL if
you want insurance coverage.
INSURANCE
IS RECOMMENDED BUT NOT AVAILABLE ON ALL INTERNATIONAL SHIPPING
METHODS.
International
Insurance Rates are as follows from the USPS:
$3.40 ................
$50.01 to $100 Coverage
$4.50 ................ $100.01 to $200 Coverage
$5.60 ................ $200.01 to $300 Coverage
$6.70 ................ $300.01 to $400 Coverage
$7.80 ................ $400.01 to $500 Coverage
$8.90 ................ $500.01 to $600 Coverage
$10.00 ................ $600.01 to $700 Coverage
Packages
shipped via Express Mail International will require a signature.
A slip with pick up or delivery information will be left
at your home, if attempted delivery is made and no one is
available to sign for the package.
Alicia
is not liable for any loss or damage during shipment. If
the order has been insured, and arrives damaged, the customer
will be responsible for making a claim for reimbursement
with the USPS if applicable.
Please
notify Alicia if your package does not arrive within a reasonable
time frame or arrives damaged so that she can help you.
INTERNATIONAL
PAYMENTS
PACKAGING
Outside
of the USA, you may choose from the following payment
options:
For international orders totaling
under $300: -
International Money Order
drawn on US bank/funds - PayPal(orders under
$300 only) - Any Major Credit Card (Including Mastercard,
Visa, Discover, American Express)
For
international orders totaling over $300:
-
Direct Wire Transfer (An
additional charge of $30.00 will be added to cover Alicia's
bank charges and fees, and you are responsible for your
own bank fees.)
For
orders under $300 PayPal is preferred, however wire transfers
and international money orders drawn in US funds/banks
are also accepted. Please contact Alicia for further details.
For
international orders over $300, payment via direct international
wire transfer is required unless you are a repeat customer
in good standing. An additional charge of $30.00 will
be added to cover bank fees. (If actual fees are less,
you will be reimbursed.)
INTERNATIONAL
PAYMENTS ARE NON-REFUNDABLE.
Great
care is taken to carefully pack and protect all art, so
damages are extremely unlikely.
Your
custom jewelry order will be wrapped in bubble wrap, then
put in a jewelry box, nicely tied with ribbon and suitable
for gift giving.
Depending
on the shipping method you may choose, the small box will
then be wrapped in more bubble wrap or packing paper,
and sent in a padded envelope (for small charms) or Priority
Mail box.
For
some international shipments, Alicia may double box your
items for added protection.
Whenever
possible, clean recyled packing materials are used.
Alicia
encloses a personal message, and business card with each
order.
